This Privacy Policy explains how we collect, use, and share information when you visit or make a purchase from our website. By using our services, you agree to the practices outlined in this policy.

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Privacy policy last updated: 12/18/2024

Placing an order:

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We directly collect the following information when you interact with our website:

• Phone number: we collect this information to provide you with a one-time confirmation SMS that you receive immediately after placing an order. This text will consist of a message stating that your order has been received, along with a reminder of where to pick up your order. Your phone number will be processed through a third-party messaging service, Twilio, which will securely send an automated SMS to your phone number. Please refer to Twilio's Privacy Policy.

• Email: we collect this information to provide you with one confirmation email that you receive immediately after placing an order. This email will consist of a  message that your order has been confirmed, along with a receipt for your order.

• First and last name: we collect this information to customize your confirmation texts and emails. Texts and emails will begin with a greeting, followed by your first name.

• If you opt-in to receiving updates about A Borrowed Chef, we will collect and store your phone number in order to send you marketing-related text messages. These messages will include updates about A Borrowed Chef events and next week's food offerings.

Paying for an order:

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When you pay for an order, we collect the following information:

• Billing address and credit/debit card information: we collect this information to initiate a secure transaction using Wix Payments when you place an order. We do not use this information for any other purpose and we do not store this information. Please refer to Wix Payments' Privacy Policy.

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Signing up for an account:

There are three ways you can sign up for an account:

• Email and password: users can use their email and create a password to create an account. Users can only have one account per email. User’s display name will be the user’s email address excluding the email address’s domain. User emails will be collected only as a form of identification to use to register and sign in to accounts. 

• Google: users can use a Google account to create an A Borrowed Chef account. From this Google account, A Borrowed Chef will collect the user's first and last name, profile picture, phone number, email address, and language preference. This information will be used only to set up the user’s account. Please refer to Google's Privacy Policy.

• Facebook: users can use a Facebook account to create an A Borrowed Chef account. From this facebook account, A Borrowed Chef will collect the user's first and last name, profile picture, phone number, email address, and language preference. This information will be used only to set up the user’s account. Please refer to Facebook's Privacy Policy

Payment processing: Wix Payment processes all billing address and credit card details for secure transactions. We do not store this information directly. Please refer to Wix Payments' Privacy Policy.

Phone numbers: when placing an order, email and phone numbers are stored. Automatic confirmation emails are sent through Wix and emails are not shared anywhere else. Phone numbers may be securely shared with Twilio in order to facilitate automatic order confirmation texts and marketing related texts. Phone numbers are not stored for any other purpose or used by Twilio for anything else. Please refer to Twilio's Privacy Policy.

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​Personal information will not be shared with any other third party for any other reason. Personal information will not be sold to any third party.

Our website does not use cookies or any tracking technologies to improve user experience. 

Users have the rights to:

• Access and update your account information through your profile or account settings

• Request the deletion of your account by contacting us through the Contact page. Your account will be deleted as soon as possible.

• Opt-out of marketing-related SMS's by replying STOP to A Borrowed Chef's phone number

The following third-party services use information securely and only for the purpose provided. ​

• Google: if a user uses a Google account to create an A Borrowed Chef account, A Borrowed Chef will collect the first name, last name, email address, phone number, language preference, and profile picture associated with this Google account. Please refer to Google's Privacy Policy.

• Facebook: if a user uses a Facebook account to create an A Borrowed Chef account, A Borrowed Chef will collect the first name, last name, email address, phone number, language preference, and profile picture associated with this Facebook account. Please refer to Facebook's Privacy Policy.

• Twilio: When placing an order, users are prompted to enter their phone number. This phone number will be processed by Twilio in order to send a one-time confirmation SMS to users immediately after their order has been placed. Additionally, if you opt-in to receiving marketing-related update texts, your phone number will be processed by Twilio to securely send you an SMS regarding food offerings or event updates. Please refer to Twilio's Privacy Policy.

• ​Wix Payments: when paying for an order, A Borrowed Chef utilizes Wix Payments to securely process your payment using your billing address and credit/debit card information. We do not store this information or use this information for any other purpose. Please refer to Wix Payments' Privacy Policy.

A Borrowed Chef does not use your personal information for any purpose other than the purposes stated above.

We may update this Privacy Policy from time to time. Changes will be posted on this page, and the date of the update will be noted. Please review the policy regularly for updates.

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If you have any questions, please contact us under the Contact page.